Front-line organization COVID-19 questionnaire

As the coronavirus pandemic began to unfold, myself and two researchers saw that the effects of it and the efforts to control it were being distributed unequally. We know that front-line, community-based organizations (CBOs) are often the first point of contact for, and provide essential supports and services to people who are in states of emergency, using drugs, or struggling in different ways. They also often act as a mediator between (government) social services and poor people. We had heard anecdotally about how COVID-19 affected service delivery and people’s access to CBOs. We saw this as an opportunity to reach out to front-line organizations to hear what their experiences had been.

In total 13 front-line organizations filled out the questionnaire. The main themes and issues were distilled down and some analysis was provided in a document you can read here.